Store Policy | Bedding.ly Yours
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Store Policy

Customer Care

At Bedding.ly Yours, our customers are at the heart of everything we do. Whether you're redecorating your sanctuary, gifting someone special, or simply adding a cozy touch to your home, we're here to ensure your experience is seamless, satisfying, and personal.

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We're Here to Help

From product inquiries to order updates and post-purchase support, our dedicated Customer Care team is ready to assist you with:

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  • Product questions and recommendations

  • Order tracking and delivery updates

  • Returns, exchanges, and refunds

  • Custom order support

  • Care instructions and styling tips

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Contact Us Anytime

You can reach us through any of the following channels:

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We aim to respond to all inquiries within 24–48 business hours, Monday to Friday.

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Business Hours

Our team is available:
Monday – Friday | 9:00 AM – 6:00 PM (IST)
(Excluding national holidays)

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Need Immediate Help?

Check out our FAQ Page for quick answers to common questions about orders, shipping, returns, and more.

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Our Promise

As a brand rooted in slow living and mindful design, we promise transparency, care, and genuine support—just like our handcrafted home accents. We're not just here to sell, but to serve.

Let’s make your space a little more beautiful—together.

Privacy & Safety

At Bedding.ly Yours, your privacy and safety are of utmost importance. We are committed to protecting your personal information and ensuring that your online experience with us is secure, respectful, and transparent.

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Your Privacy Matters

We collect only the information necessary to process your orders, personalize your experience, and improve our services. This includes your name, email, shipping/billing address, and payment details. We never collect or store any sensitive information without your consent.

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What We Collect

  • Name & contact details

  • Shipping and billing address

  • Email address for communication and offers (opt-in only)

  • Order history and product preferences

  • Payment method (processed securely through trusted third-party providers)

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Secure Payments & Data Protection

All transactions are encrypted and processed through certified, secure payment gateways like Stripe, PayPal, and others. We do not store your payment details on our servers.

We use the latest security protocols (SSL encryption, firewall protection, and limited-access storage) to protect your data from unauthorized access, alteration, or misuse.

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Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with trusted service providers (e.g., shipping carriers, payment processors) strictly for order fulfillment and customer service purposes.

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Your Control Over Your Data

You have full control over your personal information. You can:

  • Request access to the data we store

  • Update or correct your personal details

  • Unsubscribe from our marketing communications anytime

  • Request deletion of your data from our systems

To make a request, simply email us at reachouttobeddinglyyours@gmail.com.

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Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and offer personalized recommendations. You can adjust your browser settings to manage cookie preferences at any time.

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Trust & Transparency

We believe in open communication and full transparency. If we ever update our privacy policy, we will notify you via our website or email so you’re always aware of what information we collect and how we use it.

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Questions or Concerns?

If you have any questions regarding your privacy or data safety, reach out to our Data Protection Team at reachouttobeddinglyyours@gmail.com

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Bedding.ly Yours is more than a store—it’s a promise of trust, comfort, and care.

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